A. You can pay your Real Sim bill by multiple payment methods some of these may incur additional charges:
  • Credit Card (Free)
  • Direct Debit Bank Account (Free)
  • Direct Deposit (Free)
  • Pay By Phone Credit Card (Free)
  • Bpay ($1.00)
  • Australia Post ($2.50)
A. The most popular way to receive your bill is email which is free however we do offer a Paper Bill for $2.50 extra.
  • Credit Card Direct Debits – Instant
  • Credit Card Payments Via Customer Service – Instant
  • Credit Card Pay By Phone - 1 Business Day
  • Direct Debit - 1 Business Day for insufficient funds up to 3 business days to advise client
  • Australia Post Bill Pay - Up to 3 Business Days
  • BPay - Up to 3 Business Days
  • Direct Deposit - 1 Business Day
A. Unlike some of our competitors, we do not charge in 28 day billing cycles. This is because we believe the practise is unfair to consumers, who don't realise they will have 13 billing cycles a year instead of the usual 12.

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